About

About.

At HWM, we are fully committed to providing our customers with the highest quality of products and services so that they can enjoy a more comfortable and efficient home. Through our many years of experience, we offer prompt, efficient and friendly services to get you back into hot water. Give us a call today to schedule an appointment with our team now.

Established in 1980

HWM has been established for over 30 years and have maintained a strong relationship with all major manufacturers. We've been providing our service package to all NSW with a strong fleet of technicians providing an outstanding customer experience.

Our Goal

Is to provide an emergency same day heated water service and meeting the needs of all essential heated water home building requirements in Sydney NSW with an exceptional customer experience, from initial phone contact through to onsite servicing.

Our Team

Customer Relation Officers
Head office Call Centre Staff

Ready to schedule you for same day emergency services/installs. The moment we answer your calls, a various of important questions will be asked in order to assist us to get the correct technician and fleet onsite. Whether you'll require a service or install fleet at your premises.

Fleet Engineers
Plumbers/Electricians

Licensed technicians with fully stocked trucks which are ready to travel anywhere at anytime in Sydney NSW. The fleet have all spare components and parts to have any brand of heated water system serviced & repaired to get you back up and running asap with hot water.

Retail Trade Specialists
Show Room Sales Representatives

Come visit Sydney's largest hot water show room. You will be greeted with an extremely knowledgeable Trade Specialist ready to give you all the correct information you need and suitable heated water system for your establishment to be purchased & installed.

We're Here for You 24/7

We understand that hot water emergencies can be inconvenient, disruptive and can happen at any given time, without forecast. This could be leaking overflow valves, blown hot waters systems, no hot water, burst pipes or gas leaks. That is why we are available at any time of the day or night.

Rest assured, we are always here for you. So call us and have an emergency fleet technician organized to come to your property straight away. We have a fleet of well-stocked trucks ready to go at any time to meet your emergency need!